We recently provided complete supervision for a flight departing from Krakow. Our teams took charge of all operations, from passenger check-in to aircraft departure, with a clear objective: to guarantee smooth operations and meet customer expectations.

A dedicated supervisor coordinated each step, maintaining real-time communication via a WhatsApp group with the customer. This approach enabled precise and immediate monitoring of key stages, including checking-in documents, managing reception desks, and checking passenger lists. We’ve also ensured that seat allocation respects passengers’ specific needs.

During boarding, our teams supervised the process to ensure that everything ran smoothly. Finally, a final report detailing the key indicators (passengers on board, departure time, etc.) was delivered to the customer before takeoff.

This success testifies to our commitment to providing a rigorous, personalized supervision service. With operational coverage at more than 20 airports in France and Europe, we are a trusted partner for the most demanding airport management needs.