Setting up a supervisor with ANTHYAS implies constant communication, via a Whatsapp group, between the supervisor and the flight's charter customer on the real-time progress of the flight.
⸺ Document verification
The supervising agent checks that the check-in is running smoothly, that the PNL is in the check-in system, checks the check-in bank opening times and communicates counter numbers and numbers before the check-in opens.
⸺ Passenger check-in
And luggages as well. Follow-up and verification of registration and seats allocation.
⸺ Safety control
After check-in, passengers pass through security checks where them and their baggages are examined in accordance with current security regulations.
⸺ Boarding
Check that boarding has gone smoothly, and provide information on the start and end of boarding.
⸺ Communication with the crew
Check-in information is also transmitted to the flight crew, along with the flight announcement, to enable them to prepare the flight and ensure that all relevant data is available during the flight. Checking catering, when requested.
⸺ Supervision summary
Communication of key figures and information about the flight and aircraft: total pax on board, total baggages and special features, if any, as well as take-off time and ETA.